Shipping

Shipment

  1. Orders are processed Monday – Friday from 6pm to 11pm (UTC-6). It may take up to 5 days to process your order when it is placed. Our staff does not process orders on Saturdays, Sundays, and US National Holidays.
  2. You will receive an email notification, an SMS notification, or both when a tracking number has been generated for your order.
  3. For customers in the US and Canada, delivery occurs in 10 – 20 calendar days from the day of dispatch from the warehouse. It may take up to 2 calendar days for the tracking information to populate in the system, but note that your item is in transit when the tracking number is generated. If you order more than one item, they each may be dispatched from different warehouses; for this reason each may be delivered at different times. All items will be delivered with in the 10 – 20 day window.
  4. For customers in all other countries, delivery occurs 3 – 4 weeks from the day of dispatch from the warehouse. It may take up to 2 calendar days for the tracking information to populate in the system, but note that your item is in transit when the tracking number is generated. If you order more than one item, they each may be dispatched from different warehouses; for this reason each may be delivered at different times. All items will be delivered with in the 3 – 4 week window.